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Terms of service

Welcome to Lexaro. These Terms of Service govern your access to and use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms of Service.

1. Business Information

Store Name: Lexaro
Business Address:
1 Farleigh Pl
London N16 7SX
United Kingdom

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

3. Website Use

You agree to use this website only for lawful purposes. You must not misuse, interfere with or attempt to gain unauthorised access to any part of the website, its servers or connected systems.

4. Product Information

We make every reasonable effort to ensure that product descriptions, specifications, images and prices are accurate. However, colours, dimensions and product appearance may vary slightly due to manufacturer updates or differences in device display settings.

Lexaro reserves the right to modify, replace or discontinue products at any time without prior notice.

5. Orders

All orders are subject to product availability, payment authorisation and acceptance.

After placing your order, you will receive an order confirmation email acknowledging receipt of your order. This acknowledgement does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order because of pricing errors, stock shortages, payment issues, suspected fraudulent activity or legal obligations.

6. Prices and Payment

All prices displayed on our website are shown in the applicable currency available during checkout.

Orders are processed only after successful payment authorisation.

7. Order Processing and Delivery

Orders are processed within 2 business days after successful payment confirmation.

Estimated delivery is 3–5 business days after dispatch. Delivery estimates are provided as guidance only and may vary due to circumstances beyond our reasonable control.

8. Returns and Refunds

Eligible products may be returned within 14 days of delivery in accordance with our Return & Refund Policy.

Approved refunds are processed within 7 business days after returned goods have been received and successfully inspected.

9. Intellectual Property

All content available on this website, including text, graphics, logos, images, icons, product descriptions and website design, is the property of Lexaro or its licensors and is protected by applicable copyright, trade mark and intellectual property laws.

No content may be copied, reproduced, distributed or otherwise used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Lexaro shall not be liable for indirect, incidental or consequential losses arising from the use of this website or the purchase of products.

Nothing in these Terms excludes or limits your statutory rights under United Kingdom consumer protection legislation.

11. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy and the UK General Data Protection Regulation (UK GDPR).

12. Website Availability

We aim to keep our website available at all times. However, we reserve the right to suspend, modify or discontinue any part of the website without prior notice for maintenance, security or operational reasons.

13. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of the United Kingdom, without affecting your statutory consumer rights.

14. Changes to These Terms

We may update these Terms of Service from time to time. The latest published version will apply to all future use of the website.

15. Contact

If you have any questions regarding these Terms of Service, please contact us through our Contact Us page.

By using the Lexaro website and placing an order, you confirm that you have read, understood and accepted these Terms of Service.